Reviews for Imperial Gardens

Posted On: 1/6/2024

Amazing Home

I absolutely love living here . It is truly home, they take such good care of every aspect of this complex I call home.
By: LOIS PETERS     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 11/3/2023

Filter

I would like to Thank Gary from Maintance for coming to our unit and showing us how to change our filter.
By: CLAUDIA BAKER     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 10/28/2023

Move In

I would like to thank the Staff here for the easy move in. The staff is very friendly and respectful. Well done ??
By: CLAUDIA BAKER     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 10/16/2023

Thank you!

Kudos to Gary for changing the front outside light bulb so promptly and efficiently! Thanks, Gary!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 10/5/2023

New Home

I had a very short window to move. I came across Imperial Gardens. Upon entering the office the staff were very professional. I was taken to one of the units and felt at home. The process was very easy. Thanks very much and I will enjoy my new home. C. Baker
By: CLAUDIA BAKER     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/9/2023

Thank you, Steve and Steve!

Kudos to both Steve’s for recent maintenance completed in such a timely, professional, and good attitude manner! Head maintenance Steve who installed a new a/c vent cover, and Steve F on Sun night, repairing the water leak from a/c overflow! You guys rock! Thank you so much!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/28/2023

Above & Beyond

Once again the maintenance staff and management have proven themselves to be exceptional. In 3 1/2 years they have never let me down. Remarkable!
By: DEAN SCIARRA     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/13/2023

Thank you!

Kudos to Gary for installing new bedroom blinds yesterday! I appreciate the good attitude and work of all the staff and maintenance crew!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 5/9/2023

Kudos for maintenance

I’m always somehow reluctant to report a maintenance problem. I know the staff is quite busy. If I can fix something, I will. But I’ve never been disappointed with the timely response, the caring attitude and the professionalism of the maintenance staff. In the 3 years since moving in I’ve never regretted my decision to live here.
By: DEAN SCIARRA     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you. We appreciate your kind review.

Posted On: 5/9/2023

Maintenance

Put in a maintenance request & was handled right away! I love the staff here, everyone from the office to the maintenance team are so friendly & helpful.
By: Samantha Meredith     Verified Resident
Source: Property Site Read Property Manager's Response

THANK YOU for the kind words. Glad we could help so quickly.

Posted On: 3/17/2023

Maintenance

As usual maintenance team top notch to me - last 7 years never delayed- perfect- thank you team
By: MOHAMMAD ISLAM     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 2/9/2023

Maintenance is awesome!

I submitted a ticket online and within 10 mins one of the guys was over here! The whole staff here is great. They even painted my front screen door cuz there was a little rust on the bottom and I did not even mention anything about it previously. Looks great by the way! Thank You.
By: MABEL     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 1/31/2023

Maintenance

Thumbs way up for Steve coming to my rescue and replacing and repairing my toilet seal! He obviously loves what he does, is very skilled and took great care to every detail of the process! I am so thankful for the high quality of service provided to us all here!
By: JANET MERRIAM     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 1/16/2023

Maintenance

Wonderful maintenance staff. They are very caring and work hard to solve problems!!
By: JENNIFER STYS     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 12/5/2022

Great All Around

I have lived here for over three years and here are all the great things about Imperial Gardens: 1. Great neighbors! Residents are friendly, respectful and quiet (especially late hours) 2. Grounds are well kept and common areas are always in great shape 3. The Pool and Spa area is just as nice as a fancy resort hotel. And again, residents are friendly and respectful 4. Maintenance is top notch! Usually resolved same day as reported even for non critical issues. I work from home, thus maintenance enters my apartment while I am there. They are quick and professional. Highly recommend!
By: LISA LANCASTER     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 12/1/2022

Imperial Gardens is a wonderful place to call home.

Will be starting my 4th year in February. Living here at Imperial Gardens is wonderful. Looking forward to another year here. The Office staff and Maintenance team are top notch. Kudos to them all for doing everything they can to make living here an enjoyable experience. Would always refer Imperial Gardens to anyone looking for a place to call home. Thank you Kayla, Jessie, and our Maintenance team.... you are all very much appreciated.
By: Debra     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 10/4/2022

NEW FAUCET

My new faucet is great. Thanks for such quick response to my work order. As always, staff here is very resposive.
By: Carol Zerbarini     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 9/7/2022

Great place to live

I love living here! If you have an issue they fix it right away! Staff and maintenance are great!
By: Pam     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 6/28/2022

Great Place

Moved in about 3 months ago and love living here! Everyone is so friendly! The maintenance crew are great and quick to respond and the leasing agent, Kayla, made everything so smooth and is so helpful!!
By: SYDNEY     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 5/27/2022

Maintenance and Management

I am so blessed to live here! It was well built and the management and maintenance team eagerly go out of their way to ensure that our units are safe and in top condition. That means so much to all who call Imperial Gardens in Clearwater home! Thank you to you all who came to help me this week. You went over and above and you always do!
By: JANET MERRIAM     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 4/26/2022

Maintenance

Thank you very much for fast and friendly maintenance response to my very minor need! The service here is astounding!
By: JANET MERRIAM     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 4/18/2022

Maintenance

Wow! Gary came to my rescue within the hour of my request and fixed my dangling access pain in a flash! I am always so thankful for the top-notch staff here! Thumbs up to all and a huge thanks to Gary!
By: JANET MERRIAM     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 2/17/2022

Thank You

Thank you to Gary for coming so promptly and working so hard with a smile to help me with my maintenance needs today. Thank you again to all the staff from the office team to the maintenance team for all you do to make this a great place to call home!
By: JANET MERRIAM     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 2/8/2022

Management and Maintenance Team

Thank you again for all you do to make to keep Imperial Gardens in tops shape. And you all do it with the nicest smiles and professionalism!
By: Jan     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 1/21/2022

Maintance

Gary, thanks again for the great job you did fixing my window!
By: JANET MERRIAM     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words. We are always here to help.

Posted On: 1/19/2022

Always Great Maintenance Team

A huge thank you to Gary for coming to my aide when my window needed fixing!
By: JANET MERRIAM     Verified Resident
Source: Property Site Read Property Manager's Response

Janet - thank you for the positive review. I will make sure to share this with Garry. Call if you need anything, we are here to help. Thanks, Jessie

Posted On: 1/18/2022

Thumb's Up

I wish to thank Gary for the great job he did promptly fixing my porch screen and in addressing a leak in my bathroom.
By: Jan     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for taking time to give us 5 stars. We are always here to help. It makes it easy when we have some of the best residents in town. :)

Posted On: 9/13/2021

Maintenance request

We put in a request for a plumbing repair.The service was very prompt and professional,the maintenance staff here is the BEST!!
By: Andrew Dunn     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for taking time to give us 5 stars. We are always here to help. It makes it easy when we have some of the best residents in town. :)

Posted On: 9/1/2021

Masters of Air Conditioning !

Much appreciation for the fast & thorough attention by the best maintenance team around. My a/c started malfunctioning on Sunday afternoon and continued through Tuesday morning; by Tuesday afternoon, I was enjoying nice, cool air once again. Thank you so much for the quick response & corrective action!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for taking time to give us 5 stars. We are always here to help. It makes it easy when we have some of the best residents in town. :)

Posted On: 7/12/2021

Light bulb replacef over stove

Good job. The light bulb was replaced quickly and easily. And on the same day I told Kayla about it Thank you.
By: SALLY BOWEN     Verified Resident
Source: Property Site Read Property Manager's Response

Sally - thank you so much for your feedback. We enjoy having you as a resident. If there is anything you need, just give us a call and we will do what we can to help!

Posted On: 7/1/2021

Quick Service!

Quick service on maintenance requests is part of what's great about living here. I needed two faucets replaced recently - routine work. Done in a day. Thank you, staff!
By: Long-Time Resident     Verified Resident
Source: Property Site Read Property Manager's Response

Sally - thank you so much for your feedback. We enjoy having you as a resident. If there is anything you need, just give us a call and we will do what we can to help!

Posted On: 6/30/2021

General

This complex is every bit a beautiful as it appears on the web sites which is seldom the case. The Leasing staff is always available to my needs. The maintenance staff is responsive to my request for service. The people I've met at the pool, make it feel like a real community. I love living here.
By: CAROL ZERBARINI     Verified Resident
Source: Property Site Read Property Manager's Response

Sally - thank you so much for your feedback. We enjoy having you as a resident. If there is anything you need, just give us a call and we will do what we can to help!

Posted On: 6/28/2021

Office staff and maintenance

The office staff is great to work with and the maintenance staff is great when you need something they are right here.
By: Sheila     Verified Resident
Source: Property Site Read Property Manager's Response

Sally - thank you so much for your feedback. We enjoy having you as a resident. If there is anything you need, just give us a call and we will do what we can to help!

Posted On: 5/26/2021

Maintenance

Thank you all staff- maintenance- front office for everything. My new a/c is amazing! Thanks for handling everything so quickly!
By: ROBYN BACHAN     Verified Resident
Source: Property Site Read Property Manager's Response

Sally - thank you so much for your feedback. We enjoy having you as a resident. If there is anything you need, just give us a call and we will do what we can to help!

Posted On: 5/26/2021

Review

I have lived at imperial gardens for 6 years now. The office staff is great. Kala in the office bust her but on taking calls and making sure Everything is in place. Anytime I have a maintenance issue the guys are there to fix any issues. I wish the complex would put in a area where we can wash and vacuum are cars.
By: ERNEST MUSCHNER     Verified Resident
Source: Property Site Read Property Manager's Response

Sally - thank you so much for your feedback. We enjoy having you as a resident. If there is anything you need, just give us a call and we will do what we can to help!

Posted On: 5/8/2021

Repais

Response to requests for repairs are always quick and effective.
By: Carol     Verified Resident
Source: Property Site Read Property Manager's Response

Sally - thank you so much for your feedback. We enjoy having you as a resident. If there is anything you need, just give us a call and we will do what we can to help!

Posted On: 4/7/2021

Maintenace

Thank you so much to Gary for the wonderful maintenace service!! He was fast and very kind.
By: JENNIFER STYS     Verified Resident
Source: Property Site Read Property Manager's Response

Sally - thank you so much for your feedback. We enjoy having you as a resident. If there is anything you need, just give us a call and we will do what we can to help!

Posted On: 2/15/2021

Quick !!

Thank you for the quick service - thank you
By: MOHAMMAD ISLAM     Verified Resident
Source: Property Site Read Property Manager's Response

Sally - thank you so much for your feedback. We enjoy having you as a resident. If there is anything you need, just give us a call and we will do what we can to help!

Posted On: 2/2/2021

Maintenace

Wonderful service by the maintenace crew. They work hard and do a great job. Blessed they are here.
By: MARK STYS     Verified Resident
Source: Property Site Read Property Manager's Response

Sally - thank you so much for your feedback. We enjoy having you as a resident. If there is anything you need, just give us a call and we will do what we can to help!

Posted On: 12/21/2020

Maintenance

I am very happy with the timeliness in response to my maintenance requests. All the guys follow CDC guidelines and do the work well. Each is courteous and respectful. I have grown to trust all your hard working maintenance men. Job well done. Thank you. Happy Holidays. Everyone stay safe and healthy.
By: SALLY B     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words. We are always here to help. Stay Well.

Posted On: 11/9/2020

Great Staff

Kudos to the maintenance department. They are friendly and do great work. Kayla is a great employee always ready to help. So happy to be back.
By: PAULA PENIX     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words. We are always here to help. Stay Well.

Posted On: 11/9/2020

Great Office and Maintenance Team

Feb 2021 will be one year at Imperial Gardens for me. The Office and Maintenance team are like none I've seen. Willing to step up and help to resolve any difficulty you may have. So very happy that my decision to relocate brought me to Imperial Gardens. Thank you so much
By: DEBRA     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words. We are always here to help. Stay Well.

Posted On: 10/22/2020

Thanks

Just want to give a big thank you for always responding so quickly to work requests no matter how big or small they are.
By: KATHLEEN LOESCH     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words. We are always here to help. Stay Well.

Posted On: 10/3/2020

Grounds

I just wanted to say how beautiful the new planting and beds look. Jessie did a great job!
By: MARYLOU MCNAMARA     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words. We are always here to help. Stay Well.

Posted On: 7/12/2020

Maintenace

Great service from maintenance. Fast and efficient!!
By: MARK STYS     Verified Resident
Source: Property Site Read Property Manager's Response

Thanks Mark! I will make sure to share this with our great maintenance team.

Posted On: 6/10/2020

STAFF, MAINTENANCE, MAINTENANCE REQUESTS

The staff at Imperial Gardens is amazing. They are courteous, friendly, quick to respond when any issues arise, and always aim to please. The grounds are always kept clean, and the landscaping is so well maintained. They really take pride in their work, and are always willing and ready to tackle any tasks. We truly appreciate them, and all that they do. Kudos to you all! Eddie & Mila Medina
By: IRMA M CUESTA-MEDINA     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words. We are always here to help! Our residents are the best! Kindly, Jessie

Posted On: 6/2/2020

Fantastic!

Imperial Gardens is great place to live. It’s quiet and the rent is a great price for quality you get. The property is beautiful as well as the swimming pool. Laundry rooms are always cleaned and maintained. Staff provides 5* service as well. I would highly recommend Imperial Gardens!
By: Mabel     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your sweet post! We work hard to keep the property looking great and love that you are enjoying the pool. Should you need anything, we are here for you - just give us a call. Kindly, Jessie

Posted On: 6/2/2020

A great place to live

I lived here for 10 years, then left for several years, then came back 10 years later when I was looking for an apartment. A great place to live. Excellent location. Great Staff. Grounds are kept up. My neighbors are friendly. I love this place!
By: Sue G     Verified Resident
Source: Property Site Read Property Manager's Response

We love that you are back to stay! Please know if you need anything, we are just a phone call away. We will always do what we can to help. Thanks for making Imperial Gardens your home! Kindly, Jessie

Posted On: 5/8/2020

Refrigerator

My refrigerator starting acting up and I put in a work order maintenance was her within the hour and cam to the conclusion that I needed a new one. They ordered it and it was installed the next morning. Great job and thank you. This place ROCKS!!!
By: ERNEST MUSCHNER     Verified Resident
Source: Property Site Read Property Manager's Response

We love that you are back to stay! Please know if you need anything, we are just a phone call away. We will always do what we can to help. Thanks for making Imperial Gardens your home! Kindly, Jessie

Posted On: 5/5/2020

Staff

Office staff are in the ball, they are friendly and go the extra mile to make you happy. Maintenance team is very nice and do a great job, they clean up there mess and are considerate about your home. Only thing I wish they had here is a car wash area, if you have a spot under the tree the birds and squirrels crap on your car or the pollen from the oaks just drives my NUTS. Great place to live!!!
By: ERNEST MUSCHNER     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for being a wonderful resident. I will take your recommendation and see if this is something that could be added in the future. So glad you are apart of our community Ernest! Kindly, Jessie

Posted On: 4/22/2020

Hats Off To Maintenance

Hats off to Maintenance, the retaining wall on Catalina looking GOOD
By: RICHARD RATH     Verified Resident
Source: Property Site Read Property Manager's Response

I have to agree! Our maintenance team is amazing! Thank you for recognizing their hard work. Kindly, Jessie

Posted On: 4/3/2020

Fantastic Maintenance Team and Office Staff

I have nothing but great things to say about the staff here. I've lived here for over 6 years so far and any issue I've had has been addressed quickly, efficiently, and with a great attitude by both office staff as well as maintenance. No complaints here!
By: ALYSE PRAGER     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for sharing such a nice review about Imperial Gardens. We love having you as part as our Imperial Gardens family! If there is anything you need, you know we are just a call away. Kindly, Jessie

Posted On: 4/1/2020

A cozy and lovely place to live!

This is a fantastic area, everything you could ever need is close by - nice grocery stores, schools, banks, etc. The apartment itself is cute and specious enough for me at a fair price. The green space that is shared between the buildings is definitely one of the major perks here as well. The staff and maintenance workers are wonderful! They are very prompt when something is needed and have good attitudes. I have been very happy so far!
By: Carolyn     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for sharing such a nice review about Imperial Gardens. We love having you as part as our Imperial Gardens family! If there is anything you need, you know we are just a call away. Kindly, Jessie

Posted On: 5/17/2019

Maintenance Excellence by Our Staff

This is to honor Imperial Gardens for providing excellent maintenance service very promptly and proficiently;however, much praise and gratitude is also owed to Steve and Matt who perform tasks so graciously, professionally and with much kindness and thoughtfulness always going the extra mile and making me the tenant feel very valued. Words cannot truly express how happy I am to be a part of this wonderful community! Thank you!!
By: MARJORIE WASHINGTON     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for sharing such a nice review about Imperial Gardens. We love having you as part as our Imperial Gardens family! If there is anything you need, you know we are just a call away. Kindly, Jessie

Posted On: 2/13/2019

Great everything

I love living here. My neighbors are extremely friendly, amazing atmosphere, & the staff is wonderful. I’ve never had a problem. This is what home should feel like.
By: VICTORIA RUGGIERO     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for sharing such a nice review about Imperial Gardens. We love having you as part as our Imperial Gardens family! If there is anything you need, you know we are just a call away. Kindly, Jessie

Posted On: 1/2/2018

I LOVE Imperial Gardens as the grounds and staff are Great!

Thanks Imperial Gardens for always taking care of me and my family!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for sharing such a nice review about Imperial Gardens. We love having you as part as our Imperial Gardens family! If there is anything you need, you know we are just a call away. Kindly, Jessie

Posted On: 9/19/2017

Imperial Gardens

I have lived at imperial gardens for almost two years. February 2018 will be two years. I moved here because when i looked around for a apartment this complex was clean and grounds well kept. I made my decision based on talking to a couple of residents i spoke with when i was walking the property. Leasing staff was nice and professional. I moved in and my apartment was ready when i arrived with new carpet, paint and clean. If i have a maintenance issue they are here usually the same day. Remember the are busy and take work orders on emergency basis, the way it should be. Jessie the property manager is great on following up on issues. She holds her staff to a high standard of professionalism. Thanks for everything thing you do for us.
By: ERNEST MUSCHNER     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for sharing such a nice review about Imperial Gardens. We love having you as part as our Imperial Gardens family! If there is anything you need, you know we are just a call away. Kindly, Jessie

Posted On: 2/18/2016

complex in General

I just moved in on Friday the 12th of February, Apartment staff had my apartment ready for me to me in and also had a few house warming gifts to welcome me, that was a nice touch. The complex gave me 4hrs of movers at no cost,WOW that saved me 400 dollars. Complex grounds from what i see so far is kept really clean. Only thing that i think needs to be done is the Breezeways out side your door on the 1st and 2nd floors need to be blow off once a month. I noticed a lot of webs and dust and dirt on the breezeways. Other then that i would recommend Imperial Gardens to a friend.
By: ERNEST MUSCHNER     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for sharing such a nice review about Imperial Gardens. We love having you as part as our Imperial Gardens family! If there is anything you need, you know we are just a call away. Kindly, Jessie

Posted On: 12/16/2015

Life at Imperial Gardens

Hello Fellow Residents of Imperial Gardens! I just want to share w/ you how grateful and happy I am here at Imp. Gardens. The staff is so kind and the maintenance team is johnny-on-the-spot every time. I LOVE the privacy you get because the walls are concrete block instead of just drywall; and the cross breeze is AMAZING when FLA is generous to provide one! I have been here 2&1/2 yrs and have always felt SAFE!!! I love our complex and the pool/spa area is simply heaven. I wanna give a shout out to Jessie, Kelsey, Steve, Robert, and Dennis who are always on top of things to keep this place functional, pristine, and safe. I love you guys!!!
By: ARONKA CSISZAR     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for sharing such a nice review about Imperial Gardens. We love having you as part as our Imperial Gardens family! If there is anything you need, you know we are just a call away. Kindly, Jessie

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials